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	<title>What's Next Now &#187; Web 2.0</title>
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		<title>Communication 4.0: We Are All Journalists Now</title>
		<link>http://whatsnextnow.net/2009/03/communication-40-we-are-all-journalists-now/</link>
		<comments>http://whatsnextnow.net/2009/03/communication-40-we-are-all-journalists-now/#comments</comments>
		<pubDate>Sun, 15 Mar 2009 20:23:27 +0000</pubDate>
		<dc:creator>Bob Finch</dc:creator>
				<category><![CDATA[In My Opinion]]></category>
		<category><![CDATA[Looking Ahead]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[communication]]></category>
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		<guid isPermaLink="false">http://whatsnextnow.net/?p=344</guid>
		<description><![CDATA[The sheepskin on the wall behind my computer monitor says I have a Bachelor of Science degree in Journalism from the University of Florida.  What it didn&#8217;t say when it was printed in 1982 was that I majored in Public Relations and specialized in Magazine and Feature Writing.  Today, I see my decision to switch [...]]]></description>
			<content:encoded><![CDATA[<p>The sheepskin on the wall behind my computer monitor says I have a Bachelor of Science degree in Journalism from the University of Florida.  What it didn&#8217;t say when it was printed in 1982 was that I majored in Public Relations and specialized in Magazine and Feature Writing.  Today, I see my decision to switch from straight journalism to a sub-specialized path as a fortunate one.</p>
<h3>Yes, Journalism As We Know It Is Dying</h3>
<p>You&#8217;d have to have been living under a rock over the past few years to have been insulated from the stream of stories and much bemoaning about the fact that newspapers are folding and the ranks of employed professional journalists is shrinking. A crashing economy is only facilitating the inevitable.</p>
<p>I found an excellent blog post discussing the current situation in more depth than I&#8217;ll go into here:</p>
<blockquote><p><a style="font-weight: bold;" href="http://www.shirky.com/weblog/2009/03/newspapers-and-thinking-the-unthinkable/">Newspapers and Thinking the Unthinkable « Clay Shirky</a></p>
<p>The newspaper people often note that newspapers benefit society as a whole. This is true, but irrelevant to the problem at hand; “You’re gonna miss us when we’re gone!” has never been much of a business model. So who covers all that news if some significant fraction of the currently employed newspaper people lose their jobs?</p>
<p>I don’t know. Nobody knows. We’re collectively living through 1500, when it’s easier to see what’s broken than what will replace it.</p></blockquote>
<p>When I read stuff like this, I do feel a bit glum because I know that many of my classmates went on to mainstream media jobs and are now facing and fearing very uncertain futures. Clearly, a profession that evolved from some 15th century innovations is dying.  In fact, it probably is already dead but the flat-line has yet to register on the monitor. But beyond commiserating with my friends I feel incredibly invigorated because I sense that what is to come of this will be very good.<span id="more-344"></span></p>
<p>So, I hope you&#8217;ll forgive me if I seem more than a bit impatient: Can we please finish having this wake for Gutenberg&#8217;s descendants and get on with it?</p>
<h3>Fear of What&#8217;s Happening Inside the Cocoon</h3>
<p>The new communication truth that<span style="font-weight: bold;"> </span><span style="font-style: italic;">social media</span> puts on the table is, to paraphrase an <a href="http://www.newsweek.com/id/183663" target="_blank">awful, recent Newsweek headline</a>, <span style="font-style: italic; font-weight: bold;">&#8220;We Are All Journalists Now.&#8221;</span> The fact of the matter is that humans still<span style="font-style: italic;"> need</span> news and many of us consume more of it today than ever before; I know I do. But I don&#8217;t read four or five newspapers a day any more to get it.  In fact, I stopped subscribing to <span style="font-style: italic;">any</span> newspaper when I moved to Tallahassee six years ago, ending a daily fact of my life that began when I was about six years old.  I made the shift to using <a href="http://en.wikipedia.org/wiki/RSS">RSS news readers</a> and <a href="http://en.wikipedia.org/wiki/Google_Alerts">Google Alerts</a> to keep me informed and engaged. If anything, I read more news and a broader range of opinion now than I ever have. The demand remains, so I have no doubt that there will be careers for those with old-school journalism skills who are willing to adapt as new models are hashed out.  The market for their skills isn&#8217;t disappearing, it is just morphing from caterpillar to butterfly very quickly and it&#8217;s hard to see inside the cocoon.</p>
<p>When I think about this stuff, I inevitably break the history of human communication down into phases: Communication 1.0 was the path from grunts and gestures to formal spoken language; the advent of written symbols, alphabets and words, usually shared among the elites of various cultures, was Communication 2.0; Gutenberg&#8217;s invention ushered in Communication 3.0 and it&#8217;s logo, the printing press. In this perspective, the original Internet, Version 1.0, wasn&#8217;t really much of an advance over the printing press or over the old overhead projector presentations we suffered when I was in school (for all you youngsters, it&#8217;s what we did before PowerPoint).</p>
<h3>Fulfilling the Human Need for News</h3>
<p>I find it interesting to note that the pathway from Communication 1.0 to Communication 3.0 led to less broad participation in defining and less dependence on interchange between people to create &#8220;the news.&#8221; The unfulfilled human need for broader interchange in reaching understandings, and I believe it is indeed a &#8220;need,&#8221; was somewhat ameliorated by the telephone, but as a tool phones offer mostly limited exchanges between two individuals. They generally lack the power to define &#8220;news.&#8221;</p>
<p>I contend that Communication 4.0, including &#8220;<a href="http://en.wikipedia.org/wiki/Web_2.0">Web 2.0</a>&#8221; and &#8220;<a href="http://en.wikipedia.org/wiki/Social_media">Social Media</a>,&#8221; is defined by mediums with more distributive freedom than what was offered by the two previous phases of human knowledge exchange; it re-interjects a key element that was made less vital to &#8220;news&#8221; by them: Conversations in the public square. And the public square is suddenly a heck of a lot larger than it was when tribes were painting on cave walls and carving &#8220;news&#8221; into rocks. The big idea that unites my Communication Versions model is that in each case an exciting innovation led to epistemological change ; that is, something radically altered the very nature and methods of human knowledge itself. Placed in this framework, social media becomes far more than faddish or trivial.</p>
<h3>Ignore at Your Own Risk</h3>
<p>So, go ahead and mock <a href="http://www.facebook.com/refinch#/profile.php?id=1184961889&amp;ref=profile">Facebook</a> and <a href="http://www.linkedin.com/in/refinch">LinkedIn</a> and <a href="http://twitter.com/refinch">Twitter</a> if you like, but do not ignore them or think they&#8217;ll just go away. What they all are telling you, or, rather, what you should be getting from them so far, is one very important message that includes and goes beyond &#8220;news&#8221; and promises to be a rule for the future of communication for all organizations: Converse or die.</p>
<p>The old rules no longer apply.</p>
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		<title>Stumblers Upon, I Have a Social Media Challenge for You!</title>
		<link>http://whatsnextnow.net/2008/08/stumblers-upon-i-have-a-social-media-challenge-for-you/</link>
		<comments>http://whatsnextnow.net/2008/08/stumblers-upon-i-have-a-social-media-challenge-for-you/#comments</comments>
		<pubDate>Fri, 15 Aug 2008 23:12:58 +0000</pubDate>
		<dc:creator>Bob Finch</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Facebook]]></category>
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		<guid isPermaLink="false">http://whatsnextnow.net/?p=305</guid>
		<description><![CDATA[About half this blog&#8217;s first week traffic has come from folks hitting me up from StumbleUpon.  Thanks folks!  Now, here&#8217;s my challenge for everyone, but particularly for you Stumblers.
What&#8217;s the Best Concise Way to Explain the Value of Social Media to My Audience?
One niche this blog is aimed at is very challenging.  I really want [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-309" style="margin: 5px;" title="question-mark" src="http://whatsnextnow.net/wp-content/uploads/2008/08/question-mark.gif" alt="" width="150" height="192" />About half this blog&#8217;s first week traffic has come from folks hitting me up from StumbleUpon.  Thanks folks!  Now, here&#8217;s my challenge for everyone, but particularly for you Stumblers.</p>
<p><strong>What&#8217;s the Best Concise Way to Explain the Value of Social Media to My Audience?</strong></p>
<p>One niche this blog is aimed at is very challenging.  I really want to help people that I describe as <strong><em>&#8220;half-timers;</em>&#8220;</strong> that is, they have roughly half their careers behind them and half still lie ahead. I see people in this group that have good to great communications skills that have taken them very far&#8230; until now.  But what got them where they are just isn&#8217;t going to get them where they expect to be 20 years from now.   I am certain that at some point soon they must employ some of the new stuff at least as a complement to their old stuff.  They&#8217;re going to have to make some half-time adjustments.</p>
<p>Am I making sense?<span id="more-305"></span></p>
<p>I&#8217;m starting to see more of these folks become curious about Social Media, but they&#8217;re afraid to do more than dip their toes in the water.  I&#8217;m still getting the &#8220;I have an account, but I don&#8217;t see LinkedIn or FaceBook as anything but a waste of time&#8221; argument.  I usually rely on a <em>power of the crowd </em>argument and a couple personal success stories to overcome that one, but the new kids on the block like <a href="http://twitter.com" target="_blank">Twitter </a>and <a href="http://FriendFeed.com" target="_blank">FriendFeed</a> and <a href="http://secondbrain.com" target="_blank">SecondBrain</a> and <a href="http://stumbleupon,com" target="_blank">StumbleUpon</a> are a bit harder talk through with them.</p>
<p>I&#8217;ve shared this site and it&#8217;s meager (so far) content with several people I had in mind when I came up with the idea and have gotten some encouraging email feedback, but so far only one friend has had the nerve to post a reply.</p>
<p>Thanks Jack!</p>
<p>Having been down the techno-evangelist road before, I know it will take  persistence for me to get through to some of these folks.  But I&#8217;ve noted through analyzing my traffic that I&#8217;m already getting some pretty savvy Web 2.0 aficionados stopping by.  So, I&#8217;m going to try to leverage your expertise.  After all, I&#8217;ve put this site out here as somewhat of a collaborative tone in hopes that the <a href="http://www.chrisbrogan.com/">Chris Brogans</a> and <a href="http://tribalseduction.com/" target="_self">Coach Debs</a> of the world will drop by from time to time and share their thoughts with some of my readers who might not be able to keep tempo with the tunes they are playing.</p>
<p>As I see it, the more diverse the perspectives that I get in reply to this,  the more likely I we are to bring some of the half-timers up to speed.  Is anybody out there game for taking this challenge on?</p>


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		<title>Ten Great Lists for the Social Media Aware</title>
		<link>http://whatsnextnow.net/2008/08/ten-great-lists-for-the-social-media-aware/</link>
		<comments>http://whatsnextnow.net/2008/08/ten-great-lists-for-the-social-media-aware/#comments</comments>
		<pubDate>Fri, 08 Aug 2008 16:20:16 +0000</pubDate>
		<dc:creator>Bob Finch</dc:creator>
				<category><![CDATA[Social Media]]></category>
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		<category><![CDATA[list]]></category>
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		<guid isPermaLink="false">http://whatsnextnow.net/?p=266</guid>
		<description><![CDATA[I&#8217;ve noticed a trend in blog post titles.  It seems the world of Social Media Practitioners is in love with lists.  Heck, I&#8217;m in love with lists!  One of the tools I use to help me glean what&#8217;s next now is the gigantic, ever-changing popularity list at popurls.  As I write this, four of the [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve noticed a trend in blog post titles.  It seems the world of Social Media Practitioners is in love with lists.  <a href="http://whatsnextnow.net/about"><img class="size-full wp-image-267 alignleft" style="margin: 5px;" title="Another What's Next Now Feature!" src="http://whatsnextnow.net/wp-content/uploads/2008/08/feature.gif" alt="" width="125" height="64" /></a>Heck, I&#8217;m in love with lists!  One of the tools I use to help me glean what&#8217;s next now is the gigantic, ever-changing popularity list at <a href="http://popurls.com/" target="_blank">popurls</a>.  As I write this, four of the top ten items on that site&#8217;s &#8220;popular today&#8221; list are&#8230; <em><strong>lists!</strong></em> The Internet has gone so crazy about lists, I&#8217;m thinking of starting a 12-step self-help program for those wishing to break the <em><strong>list habit!</strong></em> Of course, all documentation for the <em>Listaholics Anonymous</em> program will be provided in a handy and attractive list format.</p>
<p>&#8220;Hi, I&#8217;m Bob Finch.  I am a Listaholic.  I haven&#8217;t clicked on a list in 17 minutes&#8230;&#8221;</p>
<p>Is it too obvious I&#8217;m feeling goofy today?  It&#8217;s Friday and I&#8217;m feeling lazy and have too much to do aside from this blog; plus, because it&#8217;s my first Friday at What&#8217;s Next Now, I will silly this up a bit.</p>
<p>Drumroll please!</p>
<p>Here is my top ten list of lists for those interested in Web 2.0, Social Media and generally using the Internet to get ahead:<span id="more-266"></span></p>
<p><a href="http://www.neatorama.com/2008/07/29/10-things-you-should-know-about-the-internet/"> 1. Neatorama » Blog Archive » 10 Things You Should Know About the Internet</a></p>
<blockquote><p>Ah, the Internet: you use it every day for school, work or fun. In such a short period of time, the Net has grown into an essential every day thing that it&#8217;s hard to imagine life without it.</p>
<p>But how much do you know about the Internet? Did you know that you have the Soviets to thank for this wonderful invention? Or that despite the flack that he got for inventing the Internet, Al Gore actually did play a major role in the creation of the Net?</p></blockquote>
<p><a href="http://mashable.com/2008/07/23/corporate-social-media/">2. 35+ Examples of Corporate Social Media in Action</a></p>
<blockquote><p>We’ve discussed some tactics to get your company better engaged with social media. Lest you think there’s a limit to how you can connect with business and customer facing audiences, we’ve assembled this list of more than 35 companies who are experimenting with social media in a host of different ways.</p>
<p>This list is by no means exhaustive, and it represents a wide variety of businesses, industries and social media tools. As you can see, engagement takes many forms. Some are likely to generate more discussions with the company while others might result better connections between customers. Some will fade away over the next 6-12 months while others will continue to grow and evolve.</p></blockquote>
<p><a href="http://www.lifehack.org/articles/productivity/50-personal-productivity-blogs-youve-never-heard-of-before-and-about-a-dozen-you-probably-have.html">3. 50+ Personal Productivity Blogs You’ve Never Heard of Before (and about a dozen you probably have) &#8211; Stepcase Lifehack</a></p>
<blockquote><p>The personal productivity niche on the Web has grown by leaps and bounds since Lifehack launched only a few years ago. While a few sites dominate the rankings, there are lots and lots of lesser-known sites that are as good or even better than the “A-list” productivity blogs.</p></blockquote>
<p><a href="http://www.disruptiveconversations.com/2008/04/revisiting-the.html">4. Disruptive Conversations: Revisiting &#8220;the 10 ways I learned to use Twitter&#8221;&#8230; and adding &#8220;Attention Lens&#8221; and &#8220;Presence&#8221;</a></p>
<blockquote><p>Why do you use Twitter? After the folks at Twitter added a &#8220;Share Your Story&#8221; link yesterday where they are asking people why they use Twitter, this has prompted a number of folks to blog about why they use Twitter. One nice piece was from Paul Colligan: &#8220;Why I Twitter &#8211; And Why It Just Might Make Business Sense&#8221; &#8211; and then there was Stowe Boyd&#8217;s that I&#8217;ll mention later.</p></blockquote>
<p><a href="http://lifehacker.com/399895/top-10-conversation-hacks">5. Lifehacker Top 10: Top 10 Conversation Hacks</a></p>
<blockquote><p>A whole lot more than just words passes between people who are talking, so a few simple conversational skills can help you recognize what&#8217;s really being said and help you lead the discussion your way. Learn how to read body language and facial expressions, de-code euphemisms, ask sensitive questions, criticize constructively, get what you want in negotiations, cut off chatterboxes, and more with our top 10 conversation hacks.</p></blockquote>
<p><a href="http://www.chrisbrogan.com/50-steps-to-establishing-a-consistent-social-media-practice/">6. 50 Steps to Establishing a Consistent Social Media Practice | chrisbrogan.com</a></p>
<blockquote><p>You’ve told the boss that you’re going to implement social media stuff for your organization, and in your mind, you’ve decided that means an account on Twitter and a blog. Maybe there’s a bit more to it than that. For instance, what are your goals? Are you there to show customers and prospective new customers that you care? Are you there to solve customer issues? Are you building awareness and attempting new forms of digital marketing? Knowing this up front makes a world of difference.</p></blockquote>
<p><a href="http://mashable.com/2008/06/30/top-10-how-to-sites/">7. 10 Essential Sites for Tips and How-To’s</a></p>
<blockquote><p>The advent of the Internet and social media have spawned a number of how-to sites, which has made finding tips and resources easier than ever before. We’ve put together a list of 10 essential sites where you can find or in some cases contribute tips and how-to’s on a wide range of topics.</p></blockquote>
<p><a href="http://www.searchenginepeople.com/blog/50-sites-to-help-you-bury-negative-posts-about-you-or-your-company.html">8. 50+ Sites To Help You Bury Negative Posts About You or Your Company! | Search Engine People Blog</a></p>
<blockquote><p>Have you ever had a client come to you in a state of desperation, begging for help to remove a blog post that ranks for their business name, and portrays them in less than a positive light?</p>
<p>Or perhaps you had a very contentious break-up with an old flame, and they’ve since decided to air their beefs with you in a more public forum, and these complaints now appear every time you type your name into Google. Maybe you merely made a mistake one evening after a few too many beverages, but the proof now appears in video form online and as a result has become part of your public resume.</p></blockquote>
<p><a href="http://artofmanliness.com/2008/05/14/100-must-read-books-the-essential-mans-library/#more-183">9. 100 Must-Read Books: The Essential Man’s Library | The Art of Manliness</a></p>
<blockquote><p>There are the books you read, and then there are the books that change your life. We can all look back on the books that have shaped our perspective on politics, religion, money, and love. Some will even become a source of inspiration for the rest of your life. From a seemingly infinite list of books of anecdotal or literal merit, we have narrowed down the top 100 books that have shaped the lives of individual men while also helping define broader cultural ideas of what it means to be a man.</p></blockquote>
<p><a href="http://zenhabits.net/2008/07/8-great-anti-hacks-to-fundamentally-change-your-life/">10. 8 Great Anti-Hacks to Fundamentally Change Your Life | Zen Habits</a></p>
<blockquote><p>Albert Einstein stated that “problems cannot be solved by the same level of thinking that created them.” Einstein, of course, was right. Sometimes our problems require more than life hacks, tips, tweaks, etc. Sometimes our lives don’t need optimization, they need to be fundamentally reconfigured.</p></blockquote>
<p>Those aren&#8217;t in any particular order, but I do find them most useful.  While it isn&#8217;t a list of the sort above, I&#8217;d be remiss if I didn&#8217;t plug my friend Jonathan Lyons&#8217; spiffy list site, <a href="http://www.mywallah.com/" target="_blank">mywallah</a>.</p>
<p>For more information about feeding your list addiction, please <a href="http://bobfinch.secondbrain.com/collections/733969" target="_blank">visit the grand list of great lists</a> I&#8217;m building at SecondBrain.  And, if you have other lists you&#8217;d like to promote, please, ummm, <strong><em>list </em></strong>them in the comments section.</p>


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		<title>Welcome to Whatsnextnow.net!</title>
		<link>http://whatsnextnow.net/2008/08/welcome-to-whats-next-nowt/</link>
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		<pubDate>Sat, 02 Aug 2008 20:05:55 +0000</pubDate>
		<dc:creator>Bob Finch</dc:creator>
				<category><![CDATA[In My Opinion]]></category>
		<category><![CDATA[Looking Ahead]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Tips & Tools]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[big idea]]></category>
		<category><![CDATA[Bob Finch]]></category>
		<category><![CDATA[business communications]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[thought leaders]]></category>
		<category><![CDATA[Tim O'Reilly]]></category>
		<category><![CDATA[whatsnextnow]]></category>

		<guid isPermaLink="false">http://whatsnextnow.net/?p=216</guid>
		<description><![CDATA[Hey there!  I&#8217;m Bob Finch.
Welcome to whatsnextnow.net. I guess the best place for me to start is to tell you what this blog is all about.  Then I&#8217;ll explain what inspired me and who I want to help.  Finally, I&#8217;ll share with you some of my qualifications as they relate to what I&#8217;m trying to [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-medium wp-image-236" style="margin: 5px;" title="bobfinchavatar" src="http://whatsnextnow.net/wp-content/uploads/2008/08/bobfinchavatar.jpg" alt="" width="96" height="96" />Hey there!  I&#8217;m Bob Finch.</p>
<p>Welcome to <em>whatsnextnow.net.</em> I guess the best place for me to start is to tell you what this blog is all about.  Then I&#8217;ll explain what inspired me and who I want to help.  Finally, I&#8217;ll share with you some of my qualifications as they relate to what I&#8217;m trying to do here.</p>
<h3><strong>What This Blog is About</strong></h3>
<p>Whatsnextnow.net is all about personal, organizational and business communications and the powerful changes appearing on the horizon.  I hope to engage you in conversations about how we can best use traditional skills to leverage Web 2.0 technologies and Social Media innovations .</p>
<p>Now, the term &#8220;Web 2.0&#8243; has a rather hazy definition, and you&#8217;ll get different explanations about it depending on who you ask.  What isn&#8217;t in doubt is that<a href="http://tim.oreilly.com/" target="_blank"> Tim O&#8217;Reilly</a> coined the term in 2004, and defined it at length from a technical perspective <a href="http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html" target="_blank">here</a>.  The definition of &#8220;Social Media&#8221; is a bit more clear, and <a href="http://en.wikipedia.org/wiki/Social_media" target="_blank">Wikipedia&#8217;s page on it</a> is very helpful.  But both of these sources aren&#8217;t very clear or practical so far as what this new stuff means to people who write, present or build relationships for a living.  So, I will try to distill it down to three big ideas.<span id="more-216"></span></p>
<h4><strong> Three Big Ideas<br />
</strong></h4>
<ol>
<li>The first big idea behind all the Web 2.0 hype is that web content &#8211; written words, images, video and sound -  is independent from web site design.  In Web 1.0 your content was presented mostly in a <em>rigid</em>, one-way-street message medium, integrated with and dependent on code and design.  Any interaction you may have had with users, was not &#8220;with&#8221; the content, but parallel to it at best.  Today, thanks to Web 2.0, your content can be made far more <em>flexible</em>; allowing your users not only to easily share it, but also access it and interact with it in lots of different ways. In effect, your audience decides the medium.</li>
<li>The second big idea is that because it is unbound, Web 2.0 facilitates Social Media.  The new technologies allow you and your audience to easily share content interactively without needing to know how the technology works.  Use it well and you can inspire people &#8211; clients, prospects, stakeholders and others &#8211; to become engaged in <em><strong><span style="text-decoration: underline;">conversations</span></strong></em> both within and interconnectedly with your content&#8230; and your brand.</li>
<li>The third big idea is that these conversations happen in &#8220;virtual time;&#8221; that is, your &#8220;now&#8221; shifts to whenever content is read and commented on. This means that these new conversations are bestowed with a sort of <em>permanence</em> and can be revisited and revived numerous times.</li>
</ol>
<h4><em><strong> </strong></em>Something Scary</h4>
<p>These three ideas hint a little at something that can seem a whole lot scary.  As these new communications norms become more widely adopted, <em>you and your organization must manage conversations about your brand</em> in an environment you cannot control and that you probably cannot erase.  If you want to use the new tools, you must have an ever-evolving plan to engage with conversation participants.  Their motives will range from brand-loyal or positively interested to disinterested in or strongly opposed to your interests.  Left unchecked, people who feel they have a reason to dislike you can effectively become your &#8220;advertising&#8221; and affect your brand.</p>
<p>Know this:  <em>If you choose not to work at managing the new communications environment, it will be managed for you.</em></p>
<p>With all this in mind, my posts will primarily be crafted with an eye on helping you succeed while making sense of what new technologies are right for you.  The path ahead will require you to become familiar with some new applications, both on your computer desktop and on the Internet.  I&#8217;ll write about those that make the most sense and work the best for me; consider me your guinea pig, the one who has gone out to the edge and bled a little so that you don&#8217;t have to. If you want to know about something I have not covered, ask me.  If it makes sense for me to test it for you, I will.</p>
<p>I want to encourage conversations here, and I hope to persuade some of the bleeding-edge thought leaders, those actually shaping these new communication modes and applications, to comment and offer concurring and contrasting opinions.</p>
<h3>The Audience That Inspired Me<strong><br />
</strong></h3>
<p>I decided to start this project because I have so many long-time friends and colleagues, those of early Generation X all the way through the Baby Boom years, who have really great old-school communication skills, but are not yet aware of the radically different communications requirements that will confront them during the second half of their careers.</p>
<p>Some people my age understand and apply this stuff well already, but not that many and surely not enough.  A few more may have heard a few things &#8211; maybe they maintain a <a href="http://facebook.com" target="_blank">FaceBook</a> or <a href="http://linkedin.com" target="_blank">LinkedIn </a>account &#8211; but they don&#8217;t really grasp the bigger picture of what these developing tools mean for their futures.  Then there are those, I believe its the majority of my main audience,  who don&#8217;t get what is going on at all.  I&#8217;m concerned they&#8217;re about to be blindsided by a whole new reality.</p>
<p>These aren&#8217;t just minor things.  They have some very heavy implications:  People and organizations will either work with the new tools to manage their brands, or Google will enable others to manage them instead.</p>
<p>So, I want to help people who, with a little coaxing, prodding and teaching, will be better enabled to use their trusted, proven skills to fully leverage the new tools.</p>
<h3>My Qualifications</h3>
<p>I began my career as a communications professional in 1982 after earning my degree in public relations. The executive communications and public affairs roles I&#8217;ve had include:</p>
<ul>
<li>Communications director at a funeral home and cemetery corporation</li>
<li>Finance director for a congressional campaign</li>
<li>Fundraising director for a major non-profit group</li>
<li>Lobbyist for a statewide healthcare organization</li>
<li>Marketing executive for a public hospital chain</li>
<li>Consultant at an international training company</li>
<li>Political campaign consultant &amp; manager (numerous times)</li>
<li>Communications executive at state agencies</li>
<li>Communications company president (current)</li>
</ul>
<p>In 1988, when I first laid my hands on a personal computer, a <a href="http://oldmagazineads.blogspot.com/2008/02/1987-tandy-1000-tx-old-magazine-ad.html" target="_blank">Tandy 1000TX</a>, I knew that the PC was going to change the way we all communicated.  Ever since, I&#8217;ve been both informally and professionally advising employers, clients and friends about computers and information technology.</p>
<p>Here are some of the technology-related things I have done:</p>
<ul>
<li>Managed a FoxPro-based demographic and past-behaviour analysis tool to advise my colleagues about how best to handle key stakeholders within our market</li>
<li>Uploaded my first hand-coded html web page in 1994</li>
<li>Marketed reports from a voter targeting Access database I created, both to a major statewide political campaign and to several lower tier candidates</li>
<li>Developed and trained users on a hardware inventory tracking system for a large Hospital</li>
<li>Wrote content and did design for my first contract to build a corporate web site in 1997</li>
<li>Passed the test for my first Microsoft Professional Certification in 1999</li>
<li>Earned my Microsoft Certified Systems Engineer (MCSE) status in 2000</li>
<li>Founded a niche hybrid computer/communications company in 2000</li>
<li>Created my first blog in 2003 and have created and been a contributor to numerous, mostly defunct, blogs and forums since then</li>
<li>Managed the redesign of a state agency project web site</li>
<li>Advise clients about web content, strategy and selection of new technologies (current)</li>
</ul>
<p>Two decades ago, my friends looked at me curiously as I lugged a 26-pound laptop around in my work, swearing that they&#8217;d never want or need a portable computer. Ever since, I&#8217;ve been passionate about what&#8217;s next, always curious and always experimenting. While my first company&#8217;s run ended thanks mostly to the dot com bubble burst and the 9/11 tragedy, moving me on to other great jobs and projects, I have kept current with all this fascinating new stuff and feel compelled to share it and discuss it.</p>
<p>As I see it, communication is my craft and technology is my toolbox.  That&#8217;s why I&#8217;m so jazzed about whats next now and whatsnextnow.net.</p>
<p>I hope that you find this site useful and take the time to become a part of the conversation.</p>
<p>Bob Finch</p>


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