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	<title>What's Next Now &#187; LinkedIn</title>
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		<title>Communication 4.0: We Are All Journalists Now</title>
		<link>http://whatsnextnow.net/2009/03/communication-40-we-are-all-journalists-now/</link>
		<comments>http://whatsnextnow.net/2009/03/communication-40-we-are-all-journalists-now/#comments</comments>
		<pubDate>Sun, 15 Mar 2009 20:23:27 +0000</pubDate>
		<dc:creator>Bob Finch</dc:creator>
				<category><![CDATA[In My Opinion]]></category>
		<category><![CDATA[Looking Ahead]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[communication]]></category>
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		<guid isPermaLink="false">http://whatsnextnow.net/?p=344</guid>
		<description><![CDATA[The sheepskin on the wall behind my computer monitor says I have a Bachelor of Science degree in Journalism from the University of Florida.  What it didn&#8217;t say when it was printed in 1982 was that I majored in Public Relations and specialized in Magazine and Feature Writing.  Today, I see my decision to switch [...]]]></description>
			<content:encoded><![CDATA[<p>The sheepskin on the wall behind my computer monitor says I have a Bachelor of Science degree in Journalism from the University of Florida.  What it didn&#8217;t say when it was printed in 1982 was that I majored in Public Relations and specialized in Magazine and Feature Writing.  Today, I see my decision to switch from straight journalism to a sub-specialized path as a fortunate one.</p>
<h3>Yes, Journalism As We Know It Is Dying</h3>
<p>You&#8217;d have to have been living under a rock over the past few years to have been insulated from the stream of stories and much bemoaning about the fact that newspapers are folding and the ranks of employed professional journalists is shrinking. A crashing economy is only facilitating the inevitable.</p>
<p>I found an excellent blog post discussing the current situation in more depth than I&#8217;ll go into here:</p>
<blockquote><p><a style="font-weight: bold;" href="http://www.shirky.com/weblog/2009/03/newspapers-and-thinking-the-unthinkable/">Newspapers and Thinking the Unthinkable « Clay Shirky</a></p>
<p>The newspaper people often note that newspapers benefit society as a whole. This is true, but irrelevant to the problem at hand; “You’re gonna miss us when we’re gone!” has never been much of a business model. So who covers all that news if some significant fraction of the currently employed newspaper people lose their jobs?</p>
<p>I don’t know. Nobody knows. We’re collectively living through 1500, when it’s easier to see what’s broken than what will replace it.</p></blockquote>
<p>When I read stuff like this, I do feel a bit glum because I know that many of my classmates went on to mainstream media jobs and are now facing and fearing very uncertain futures. Clearly, a profession that evolved from some 15th century innovations is dying.  In fact, it probably is already dead but the flat-line has yet to register on the monitor. But beyond commiserating with my friends I feel incredibly invigorated because I sense that what is to come of this will be very good.<span id="more-344"></span></p>
<p>So, I hope you&#8217;ll forgive me if I seem more than a bit impatient: Can we please finish having this wake for Gutenberg&#8217;s descendants and get on with it?</p>
<h3>Fear of What&#8217;s Happening Inside the Cocoon</h3>
<p>The new communication truth that<span style="font-weight: bold;"> </span><span style="font-style: italic;">social media</span> puts on the table is, to paraphrase an <a href="http://www.newsweek.com/id/183663" target="_blank">awful, recent Newsweek headline</a>, <span style="font-style: italic; font-weight: bold;">&#8220;We Are All Journalists Now.&#8221;</span> The fact of the matter is that humans still<span style="font-style: italic;"> need</span> news and many of us consume more of it today than ever before; I know I do. But I don&#8217;t read four or five newspapers a day any more to get it.  In fact, I stopped subscribing to <span style="font-style: italic;">any</span> newspaper when I moved to Tallahassee six years ago, ending a daily fact of my life that began when I was about six years old.  I made the shift to using <a href="http://en.wikipedia.org/wiki/RSS">RSS news readers</a> and <a href="http://en.wikipedia.org/wiki/Google_Alerts">Google Alerts</a> to keep me informed and engaged. If anything, I read more news and a broader range of opinion now than I ever have. The demand remains, so I have no doubt that there will be careers for those with old-school journalism skills who are willing to adapt as new models are hashed out.  The market for their skills isn&#8217;t disappearing, it is just morphing from caterpillar to butterfly very quickly and it&#8217;s hard to see inside the cocoon.</p>
<p>When I think about this stuff, I inevitably break the history of human communication down into phases: Communication 1.0 was the path from grunts and gestures to formal spoken language; the advent of written symbols, alphabets and words, usually shared among the elites of various cultures, was Communication 2.0; Gutenberg&#8217;s invention ushered in Communication 3.0 and it&#8217;s logo, the printing press. In this perspective, the original Internet, Version 1.0, wasn&#8217;t really much of an advance over the printing press or over the old overhead projector presentations we suffered when I was in school (for all you youngsters, it&#8217;s what we did before PowerPoint).</p>
<h3>Fulfilling the Human Need for News</h3>
<p>I find it interesting to note that the pathway from Communication 1.0 to Communication 3.0 led to less broad participation in defining and less dependence on interchange between people to create &#8220;the news.&#8221; The unfulfilled human need for broader interchange in reaching understandings, and I believe it is indeed a &#8220;need,&#8221; was somewhat ameliorated by the telephone, but as a tool phones offer mostly limited exchanges between two individuals. They generally lack the power to define &#8220;news.&#8221;</p>
<p>I contend that Communication 4.0, including &#8220;<a href="http://en.wikipedia.org/wiki/Web_2.0">Web 2.0</a>&#8221; and &#8220;<a href="http://en.wikipedia.org/wiki/Social_media">Social Media</a>,&#8221; is defined by mediums with more distributive freedom than what was offered by the two previous phases of human knowledge exchange; it re-interjects a key element that was made less vital to &#8220;news&#8221; by them: Conversations in the public square. And the public square is suddenly a heck of a lot larger than it was when tribes were painting on cave walls and carving &#8220;news&#8221; into rocks. The big idea that unites my Communication Versions model is that in each case an exciting innovation led to epistemological change ; that is, something radically altered the very nature and methods of human knowledge itself. Placed in this framework, social media becomes far more than faddish or trivial.</p>
<h3>Ignore at Your Own Risk</h3>
<p>So, go ahead and mock <a href="http://www.facebook.com/refinch#/profile.php?id=1184961889&amp;ref=profile">Facebook</a> and <a href="http://www.linkedin.com/in/refinch">LinkedIn</a> and <a href="http://twitter.com/refinch">Twitter</a> if you like, but do not ignore them or think they&#8217;ll just go away. What they all are telling you, or, rather, what you should be getting from them so far, is one very important message that includes and goes beyond &#8220;news&#8221; and promises to be a rule for the future of communication for all organizations: Converse or die.</p>
<p>The old rules no longer apply.</p>
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		<title>A Very Successful Application of Social Media Tools</title>
		<link>http://whatsnextnow.net/2008/08/a-very-successfu-application-of-social-media-tools/</link>
		<comments>http://whatsnextnow.net/2008/08/a-very-successfu-application-of-social-media-tools/#comments</comments>
		<pubDate>Tue, 19 Aug 2008 15:21:12 +0000</pubDate>
		<dc:creator>Bob Finch</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[american cancer society]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[crowdsourcing]]></category>
		<category><![CDATA[fundraiser]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[success]]></category>
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		<guid isPermaLink="false">http://whatsnextnow.net/?p=317</guid>
		<description><![CDATA[I came across this news article from South Africa while reviewing a Tweetscan email I received this morning:
Social media to rescue Jail4Bail campaign?.
&#8220;With about two weeks left in the campaign, the funds were about half way to target. And that is when social media, represented by Rafiq Phillips , stepped in.
Phillips is what can best [...]]]></description>
			<content:encoded><![CDATA[<p><img class="size-full wp-image-321 alignright" style="margin: 5px 10px;" title="dollar_bills__59_-w200-h200" src="http://whatsnextnow.net/wp-content/uploads/2008/08/dollar_bills__59_-w200-h200.jpg" alt="" width="160" height="120" />I came across this news article from South Africa while reviewing a <a href="http://www.tweetscan.com/alerts.php" target="_blank">Tweetscan</a> email I received this morning:</p>
<p style="padding-left: 30px;"><a href="http://marketing.bizcommunity.com/Article.aspx?l=196&amp;c=16&amp;i=27531">Social media to rescue Jail4Bail campaign?</a>.</p>
<p style="padding-left: 30px;">&#8220;With about two weeks left in the campaign, the funds were about half way to target. And that is when social media, represented by Rafiq Phillips , stepped in.</p>
<p style="padding-left: 30px;">Phillips is what can best be explained as “super-connected”. He has even featured as the face of Web 2.0 on Carte Blanche. And he understands new media, specifically its viral opportunities. Phillips believed that if the right social media tools were mobilised, more funds could be raised and the campaign could reach the global market. He seems to be right.</p>
<p style="padding-left: 30px;"><strong>S</strong><strong>tarted small</strong></p>
<p style="padding-left: 30px;">What started as a couple of twitter messages to the 700-odd people that follow Phillips has culminated in Jail4Bail receiving prominent exposure&#8230;&#8221;</p>
<p>In the 1980&#8217;s I ran the fund raising operation for a local unit of the American Cancer Society.  We had our own version of this type of fundraiser.  We &#8220;arrested&#8221; prominent local officials and put them in &#8220;jails&#8221; that were set up as props in various shopping malls.  There, a volunteer &#8220;judge&#8221; would try and sentence the arrestees to jail, from which they had to raise &#8220;bail&#8221; by calling all their friends and getting pledges.  It was a great media event, receiving excellent local TV and newspaper coverage.  <span id="more-317"></span></p>
<p>Back then, the success of the event was contingent upon our being able to arrest people with fat Rolodexes.  In this article, we can see the power of <a href="http://crowdsourcing.typepad.com/" target="_blank">crowdsourcing</a> (leveraged mass-collaboration) through the use of Social Media tools can have.   If I were doing this today, I&#8217;d ask my volunteers to find out who they new who had the largest number of LinkedIn connections and put those people high on my list of people to arrest.</p>
<p>The article ends with a very good set of thinking points regarding social media:</p>
<ul>
<blockquote>
<li>if there is something worthwhile talking about, the local social media network can come together and independently still work as a team;</li>
<li>you cannot block yourself off from negative criticism, but you can respond to it pro actively;</li>
<li>there are no geographical boundaries to social media campaigns;</li>
<li>a successful social media discussion spreads fast, and on multitude platforms simultaneously</li>
<li>you have to let go of the message, and trust others with it;</li>
<li>getting your audience impassioned is a good tactic to ensure successful reaction;</li>
<li>be transparent when voicing your goals for the campaign</li>
</blockquote>
</ul>
<p>Many organizations are going to have a hard time getting over their loss of message control with Social Media driven events.  But they do have to get over it.  The crowd is becoming too organic and capable of acting independently for you to ignore it.  Your first challenge is the same as that of a herder, carefully corraling the crowd by continual reinforcement of your themes, strengths and messages.  Your second challenge is coming to terms in advance with the fact that sometimes you will not be in control of results.</p>


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		<title>Stumblers Upon, I Have a Social Media Challenge for You!</title>
		<link>http://whatsnextnow.net/2008/08/stumblers-upon-i-have-a-social-media-challenge-for-you/</link>
		<comments>http://whatsnextnow.net/2008/08/stumblers-upon-i-have-a-social-media-challenge-for-you/#comments</comments>
		<pubDate>Fri, 15 Aug 2008 23:12:58 +0000</pubDate>
		<dc:creator>Bob Finch</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[FriendFeed]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[stumbleupon]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://whatsnextnow.net/?p=305</guid>
		<description><![CDATA[About half this blog&#8217;s first week traffic has come from folks hitting me up from StumbleUpon.  Thanks folks!  Now, here&#8217;s my challenge for everyone, but particularly for you Stumblers.
What&#8217;s the Best Concise Way to Explain the Value of Social Media to My Audience?
One niche this blog is aimed at is very challenging.  I really want [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-309" style="margin: 5px;" title="question-mark" src="http://whatsnextnow.net/wp-content/uploads/2008/08/question-mark.gif" alt="" width="150" height="192" />About half this blog&#8217;s first week traffic has come from folks hitting me up from StumbleUpon.  Thanks folks!  Now, here&#8217;s my challenge for everyone, but particularly for you Stumblers.</p>
<p><strong>What&#8217;s the Best Concise Way to Explain the Value of Social Media to My Audience?</strong></p>
<p>One niche this blog is aimed at is very challenging.  I really want to help people that I describe as <strong><em>&#8220;half-timers;</em>&#8220;</strong> that is, they have roughly half their careers behind them and half still lie ahead. I see people in this group that have good to great communications skills that have taken them very far&#8230; until now.  But what got them where they are just isn&#8217;t going to get them where they expect to be 20 years from now.   I am certain that at some point soon they must employ some of the new stuff at least as a complement to their old stuff.  They&#8217;re going to have to make some half-time adjustments.</p>
<p>Am I making sense?<span id="more-305"></span></p>
<p>I&#8217;m starting to see more of these folks become curious about Social Media, but they&#8217;re afraid to do more than dip their toes in the water.  I&#8217;m still getting the &#8220;I have an account, but I don&#8217;t see LinkedIn or FaceBook as anything but a waste of time&#8221; argument.  I usually rely on a <em>power of the crowd </em>argument and a couple personal success stories to overcome that one, but the new kids on the block like <a href="http://twitter.com" target="_blank">Twitter </a>and <a href="http://FriendFeed.com" target="_blank">FriendFeed</a> and <a href="http://secondbrain.com" target="_blank">SecondBrain</a> and <a href="http://stumbleupon,com" target="_blank">StumbleUpon</a> are a bit harder talk through with them.</p>
<p>I&#8217;ve shared this site and it&#8217;s meager (so far) content with several people I had in mind when I came up with the idea and have gotten some encouraging email feedback, but so far only one friend has had the nerve to post a reply.</p>
<p>Thanks Jack!</p>
<p>Having been down the techno-evangelist road before, I know it will take  persistence for me to get through to some of these folks.  But I&#8217;ve noted through analyzing my traffic that I&#8217;m already getting some pretty savvy Web 2.0 aficionados stopping by.  So, I&#8217;m going to try to leverage your expertise.  After all, I&#8217;ve put this site out here as somewhat of a collaborative tone in hopes that the <a href="http://www.chrisbrogan.com/">Chris Brogans</a> and <a href="http://tribalseduction.com/" target="_self">Coach Debs</a> of the world will drop by from time to time and share their thoughts with some of my readers who might not be able to keep tempo with the tunes they are playing.</p>
<p>As I see it, the more diverse the perspectives that I get in reply to this,  the more likely I we are to bring some of the half-timers up to speed.  Is anybody out there game for taking this challenge on?</p>


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		<title>10 Reasons I love Xobni!</title>
		<link>http://whatsnextnow.net/2008/08/10-reasons-i-love-xobni/</link>
		<comments>http://whatsnextnow.net/2008/08/10-reasons-i-love-xobni/#comments</comments>
		<pubDate>Thu, 07 Aug 2008 17:56:05 +0000</pubDate>
		<dc:creator>Bob Finch</dc:creator>
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		<guid isPermaLink="false">http://whatsnextnow.net/?p=262</guid>
		<description><![CDATA[If somebody told me that I&#8217;d have to give up all but one of the numerous plug-ins that I use in various applications, I&#8217;d keep Xobni.  That&#8217;s &#8220;inbox&#8221; spelled backwards.  Xobni is so powerful that after using it for a couple of months, I abandoned my Outlook Business Contact Manager; while I&#8217;m sure that BCM [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.xobni.com/"><img class="alignright size-full wp-image-263" style="margin: 5px;" title="xobni_logo" src="http://whatsnextnow.net/wp-content/uploads/2008/08/xobni_logo.gif" alt="" width="195" height="66" /></a>If somebody told me that I&#8217;d have to give up all but one of the numerous plug-ins that I use in various applications, I&#8217;d keep <a href="http://www.xobni.com/">Xobni</a>.  That&#8217;s &#8220;inbox&#8221; spelled backwards.  Xobni is so powerful that after using it for a couple of months, I abandoned my Outlook Business Contact Manager; while I&#8217;m sure that BCM is a fine tool for many, it provided a lot of features I didn&#8217;t ever use and very little useful information about the people I exchange email with.</p>
<p>Xobni helps me focus.  I have a lot going on, including disparate projects that often sit for days and weeks with no activity. With Xobni, when a dormant project suddenly requires me to re-engage in conversations that paused long ago, I can quickly get back up to speed.  Xobni has dramatically reduced the time it takes me to reply to messages when the original context of the conversation has been forgotten.<span id="more-262"></span></p>
<p>With Xobni I can:</p>
<ol>
<li>Search less and find more; basic information I need about an email and its sender is always right there in the Xobni sidebar.</li>
<li>Leverage my inbox as a socially-aware tool that builds automatic profiles of the people I work with.</li>
<li>Discover hidden relationships between people with whom I exchange email.</li>
<li>Instantly view my email conversations in threads.</li>
<li>Check on the status of my contacts at LinkedIn (the next version will offer Facebook status too).</li>
<li>Always see the profile pictures of my senders from these sources, if available, simply by highlighting a message from them in my inbox.</li>
<li>Perform in-context key word searches to quickly find the right messages I seek.</li>
<li>Instantly access all of the attachments related to my searches.</li>
<li>Analyze the sending and response patterns of my contacts to determine the best times to send and not to send messages.</li>
<li>Increase the response rates on the messages and replies I send.</li>
</ol>
<p>For me, Xobni is a big deal because I use the past sending and response habits of my contacts to improve the statistical probability of getting them to take the actions I desire.</p>
<p>Here&#8217;s a great little video review of my favorite plug-in ever!</p>
<p style="text-align: center;"><a href="http://www.youtube.com/watch?v=amRkMds177A&amp;"><p><a href="http://whatsnextnow.net/2008/08/10-reasons-i-love-xobni/"><em>Click here to view the embedded video.</em></a></p><br />
</a></p>


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